"I'll give him ____ __________."
THE MESSAGE
"Can I speak to John, please?" .... "Yes, of course, I'll ______ _____ ________."
PUT YOU THROUGH
"Can you _____ her ___ _______ me _______?"
ASK HER TO CALL ME BACK
"Can I speak to Jack, please?" ... "Yes, I'll _________ you."
CONNECT
What do you call the music they play while you wait on the phone?
HOLDING MUSIC / HOLD MUSIC
Gaby leaves a _______ ________ for Neena.
VOICE MESSAGE
"I can't hear you. _____ _________up."
YOU'RE BREAKING
"I'm ________ the line is busy."
AFRAID
"Good morning, thank you ____ _________ Samsung."
FOR CALLING
Who is this person?
RECEPTIONIST
"Can you ____ me?"
HEAR
Neena's phone is __________ off.
SWITCHED
What are these symbols of?
SIGNALS
"You ____ _____ again."
CUT OUT
"I'm afraid the ______ is busy. Would you like to ______?"
LINE / HOLD
"I'm sorry, he's unavailable. Would you like ____ _______ a __________?"
TO LEAVE A MESSAGE
The call to the receptionist was.... (A) FORMAL (B) INFORMAL
FORMAL
"The _______ isn't very good."
SIGNAL