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Prepare Lvl 5 - Unit 1 - Vocab

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  • the money a shop gives you back because you aren’t happy with what you bought:
    REFUND
  • There’s no one to exchange / serve me in this shop!
    SERVE
  • The department store has a promotion / discount on at the moment.
    PROMOTION
  • dealing with customers in a polite, helpful way
    CUSTOMER SERVICE
  • advertising something with a special offer:
    PROMOTION
  • a piece of paper or an email that shows you bought something:
    RECEIPT
  • to change one thing for another thing:
    EXCHANGE
  • buying on the internet:
    ONLINE SHOPPING
  • a reduction in price:
    DISCOUNT
  • Don’t go to that restaurant. They exchange / charge too much for their food.
    CHARGE
  • things that you buy:
    PURCHASES
  • The market is my favourite place to purchase / shop.
    SHOP
  • I don’t like this computer, so I want to refund it / send it back.
    SEND IT BACK
  • There is a €5 charge / exchange for using the internet here!
    CHARGE
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