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Bizness Speaking
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How does that sit with you?
Indirect
Inviting comment
Commenting
Softening
Oops!
Okay!
That looks very promising to us.
Positive
Negative
Commenting
Insisting
Oops!
Okay!
I can't give way on this point.
Direct
Positive
Insisting
Formal
Oops!
Okay!
I'm afraid that's simply not possible.
Negative
Insisting
Softening
Direct
Oops!
Okay!
I think we can make that work.
Positive
Softening
Ending
Inviting comment
Oops!
Okay!
We would be prepared to consider your proposal.
Formal
Informal
Direct
Insisting
Oops!
Okay!
I think we've covered everything.
Softening
Ending
Starting
Closing
Oops!
Okay!
Let's get the ball rolling.
Positive
Extending
Direct
Starting
Oops!
Okay!
Perhaps we could look at this differently.
Inviting comment
Softening
Indirect
Insisting
Oops!
Okay!
We feel the price needs adjustment.
Insisting
Direct
Negative
Commenting
Oops!
Okay!
We're very pleased with how this is going.
Formal
Commenting
Insisting
Positive
Oops!
Okay!
I'd like to open by saying…
Formal
Extending
Commenting
Starting
Oops!
Okay!
What are your thoughts on that?
Positive
Commenting
Informal
Inviting comment
Oops!
Okay!
That's going to be difficult to accept.
Positive
Softening
Direct
Negative
Oops!
Okay!
I think that wraps things up.
Informal
Ending
Closing
Negative
Oops!
Okay!
Maybe there's some room to manoeuvre.
Insisting
Informal
Softening
Inviting comment
Oops!
Okay!
I'm not sure we can agree to that.
Insisting
Formal
Closing
Negative
Oops!
Okay!
That's a firm no from our side.
Insisting
Negative
Direct
Ending
Oops!
Okay!
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