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A1_Bolum_11_Bank_and_PostOffice set 3

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  • Who helps Can at the post office? (the clerk)
    The clerk helps him.
  • Ask about today's exchange rate.
    What is the exchange rate today?
  • Is Mr Brown's account active? (Yes)
    Yes, it is.
  • Make a short request to open another counter.
    Could you open another counter, please?
  • Ask to exchange foreign currency. (euros → lira)
    Can I exchange euros for lira?
  • Ask a 'Where' question for customer services.
    Where is customer services?
  • Send a WhatsApp about posting a letter. (short)
    I posted the letter. It will arrive in ... days.
  • Ask a 'How long' question about waiting time.
    How long is the waiting time?
  • Where is AyÅŸe now? (at the bank)
    She is at the bank.
  • Ask to print your account balance.
    Could I have my account balance, please?
  • Make a short complaint about the queue.
    The queue is too long.
  • Ask a 'Where' question about the bill payment desk.
    Where is the bill payment desk?
  • Make one sentence with 'never' about sharing cards.
    I never share my card.
  • Ask a 'When' question about a new card.
    When will my new card arrive?
  • Do you want to pay a bill here?
    Yes, I do. / No, I don't.
  • Make one sentence with 'always' about money safety.
    I always keep my PIN secret.
  • Your card is lost — what do you say at the bank? (short)
    My card is lost.
  • Ask to change small notes.
    Can I change these into smaller notes, please?
  • Ask for the bank's IBAN.
    What is your IBAN?
  • Ask to freeze your card politely.
    Could you freeze my card, please?
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