Customer Service Recap

Give an example of misleading a consumer

Advertising a phone as “new” when it is in fact refurbished - Misleading or Aggressive?

What organisation is incharge of protecting consumers from mileading or aggressive sales tactics?

A doorstep seller refusing to leave until the consumer signs a contract - Aggressive or Misleading?

Why should restaurants show all the allergens in their food?

When advertising a discount, what price should be shown as the "was" price?

A salesperson frightening an elderly homeowner into buying unnecessary security systems - Aggressive or Misleading

Give an example of aggressive sales tactics

A holiday package not mentioning hidden charges like airport taxes or resort fees - Aggressive or Misleading?

A salesperson frightening an elderly homeowner into buying unnecessary security systems - Aggressive or Misleading

What organisation is responsible for making sure ads are not misleading or false?

Promoting a TV at a very low price when only one unit is in stock - Aggressive or Misleading?