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Prepare 5 - B1 - Unit 1 - Vocabulary

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  • I’ve lost the _____, but perhaps you have the information on your computer system.
    receipt
  • The _______ ________ is excellent in this shop. They’re really helpful to customers.
    customer service
  • to change one thing for another thing: e...
    exchange
  • There’s no one to exchange / serve me in this shop!
    serve
  • advertising something with a special offer: p....
    promotion
  • Correct it > Have you got any better money?
    any more
  • Correct it > Do you know anything that I can buy some good trainers?
    anywhere
  • Correct it > I don’t know anywhere who likes shopping on busy weekends.
    anyone
  • When you work in a shop, you have to do more than just ______ customers.
    serve
  • If the shorts don’t fit, you can always ____ _____ ____ .
    send them back
  • Correct it > How is the new clothes shop? Is it good any?
    any good
  • There is a €5 charge / exchange for using the internet here!
    charge
  • I don’t like this computer, so I want to refund it / send it back.
    send it back
  • The sales assistant said that I could get a _______ if I brought the jumper back within 30 days.
    refund
  • buying on the internet: o... s...
    online shopping
  • Don’t go to that restaurant. They exchange / charge too much for their food.
    charge
  • You don’t always have to pay delivery _______ when you shop online.
    charges
  • a piece of paper or an email that shows you bought something: r...
    receipt
  • Correct it > I bought a new computer, but it isn’t any than the old one.
    any better
  • There are some great _________ at M&F – you can buy one item and get one free!
    promotions
  • a reduction in price: d...
    discount
  • The market is my favourite place to purchase / shop.
    shop
  • How much did you _____ on that new game?
    spend
  • Correct it > I haven’t got anyone nice to wear!
    anything
  • I saw an advertisement yesterday about a 20% _______ on all electrical items.
    discount
  • Correct it > I don’t shop in the centre any better.
    any longer
  • things that you buy: p....
    purchases
  • The watch shop doesn’t ______ you if you need a new battery.
    charge
  • the money a shop gives you back because you aren’t happy with what you bought: r...
    refund
  • The department store has a promotion / discount on at the moment.
    promotion
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