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Reporting telephone messages
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"The new client will arrive on Flight 679 at 9:45am." She said that the new client___ at 9:45am
would arrive
Oops!
Okay!
"The client confirmed the appointment for Thursday at 2 pm.” She told me that the client ____ the appointment for Thursday at 2pm.
had confirmed
Oops!
Okay!
“This is Emma. Please tell Sarah I’ll call her back after lunch.” Emma said she ____ her back after lunch.
would call
Oops!
Okay!
"Bring Mrs. Gutierrez a cup of black coffee." Mr. Campos told me to _____ her a cup of coffee.
bring
Oops!
Okay!
“Hello, I need to speak with Mr. Brown regarding the contract renewal.” The caller said they ___ to speak with Mr. Brown.
needed
Oops!
Okay!
"This is from HR. Can you send someone to the third floor?" From HR asked if I ____ someone to the third floor.
could send
Oops!
Okay!
"Make 20 copies of this document" My boss asked me to ____ 20 copies of this.
make
Oops!
Okay!
“This is Kevin. Tell Mr. Davis that the presentation slides are ready.” Kevin said that the presentation slides ___ ready.
were
Oops!
Okay!
"Can you please tell him the meeting changed to room 202?" He told me the meeting____ to room 202. ___
had changed
Oops!
Okay!
"Where are the blue folders with the contracts?" The assistant asked me where the blue folders ____?
were
Oops!
Okay!
"Please let Anna know that her computer is ready for pickup.” Daniel told me to tell Ana that her computer___ ready for pickup.
was
Oops!
Okay!
"Tell Maria I’ll send her the report by the end of the day.” She asked me to tell Maria she ___ her the report later.
would send
Oops!
Okay!
"Are you interested in applying for the promotion" My boss wanted to know if I ____ in applying for the promotion.
was interested
Oops!
Okay!
"Do you know if the elevator is working?" She asked me if the elevator ____
was working
Oops!
Okay!
"Excuse me, is there a restroom on this floor?" She wanted to know if there ___ a restroom on this floor.
was
Oops!
Okay!
"Could you inform the finance department that the payment may be completed today” He told me that the payment ___ completed today.
might be
Oops!
Okay!
“I’m calling to confirm if the invoices were already sent.” The caller asked if the invoices ____
had already been sent
Oops!
Okay!
“I’m calling to let you know that my meeting may start 10 minutes late.” He said his meeting ___ 10 minutes late.
might start
Oops!
Okay!
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