At a Souvenir Shop in London Shop Assistant: “Hello! Are you looking for souvenirs? Do you want something for yourself or as a gift?”
Yes, I’m looking for a souvenir for ____. Do you have ____ (magnets/keychains/T-shirts/mugs)?
At the Underground Station — Asking for Directions Station Staff: “Hello! Do you need help with directions? Where are you going today?”
Yes, I want to go to ____. Which line should I take?
(Receptionist): Good morning! How was your night at the London Central Hotel? Can I help you plan your day today?
Good morning! My night was ___. Yes, please. I want to visit some famous places in London.
At Kew Gardens Entrance Ticket Staff: “Welcome! Are you here to visit Kew Gardens? Would you like a map or information about today’s exhibits?”
Yes, I want a ticket for ____. I am interested in ____.
Booking Afternoon Tea Hotel Staff: “Good afternoon! Would you like me to book afternoon tea for you? Do you prefer a traditional or modern tea?”
Yes, please book afternoon tea at ____. I want it at ____ o’clock.
On the Platform — Asking About the Train Station Staff: “Are you waiting for the ____ Line train? The next train will arrive in ____ minutes.
Thank you! Does this train stop at ____ station? How many stops is it from here?
Asking for Directions Around the Hotel Receptionist: “Hi! Are you looking for directions? Where do you want to go?”
I want to go to the ____. How do I get there?
Asking for Directions to Big Ben Passerby: “Hello! Are you looking for Big Ben? Do you want to walk or take the Tube?”
Yes, how do I get to Big Ben? I want to ____.
At Buckingham Palace Ticket Office Ticket Officer: “Hello! Would you like to buy tickets for Buckingham Palace? Are you visiting for sightseeing or a special event?”
Yes, I would like ____ ticket(s). I’m visiting for ____.
At the London Eye — Boarding the Capsule Staff: “Hello! Welcome to the London Eye. Are you ready for your ride? Please step into capsule number ____.”
Yes, thank you! Is this a ____ ride? How long does it take?
At the Theatre Show — Finding Your Seat Usher: “Good evening! Can I see your ticket, please? Your seat is in row ____, seat number ____.
Thank you! Is this near the ____ (stage/exit)? What time does the show start?
On the Train — Asking a Passenger Passenger: “Hi! Are you okay? Do you need help finding your stop?”
Yes, I’m going to ____. Can you tell me when to get off?
Paying for the Bus Fare Bus Driver: “Are you paying with an Oyster card, contactless, or do you need a ticket?”
“I will pay with ____. How much is the fare to ____?
At Hotel Breakfast Waiter: “Good morning! Would you like to see the breakfast menu? Do you prefer a hot or cold breakfast?
Yes, I would like ______ for breakfast. Can I have ______, please?
Asking About Prices Customer (Student): “How much is this ____? Do you have any special offers or discounts?”
This ____ is £____. We also have a deal: buy two, get one free.
At the London Dungeons — Joining a Tour Group Tour Guide: “Welcome to the London Dungeons! Are you ready for a spooky tour? Please stay with your group and follow me.”
Yes, I’m excited! How long is the tour? Will there be actors to scare us?
Getting Off the Bus Bus Driver: “Your stop is coming up next. Please press the stop button if you want to get off.”
Thank you! I will press the stop button now. Is the ____ (museum/shop/etc.) near this stop?
At the Ticket Machine — Buying a Travel Card Station Staff: “Hi there! Are you buying a ticket or a travel card? Do you need help using the machine?”
I want to buy a ____ travel card. Can you help me choose the right ticket?
Reporting a Lost Room Key Receptionist: “Hello! How can I help you today?" Where do you think you lost the key?
I have lost my room key. Can you please help me? My room number is ___. I lost it ______.
Reporting a Problem with the Room Receptionist: “Hello! How can I help you today?”
My room ____ has a problem. The ____ is not working.
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