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Essential Hospitality-Related Phrases

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  • Do you have 24-hour room service?
  • A departing guest is heading to the airport.
  • Can I request a late check-out?
  • Where is the elevator?
  • Is there a gym in the hotel?
  • What time is breakfast served?
  • Where is the swimming pool, and what are the operating hours?
  • A guest is checking out of the hotel.
  • Can I get a recommendation for a nearby restaurant?
  • A guest needs assistance with carrying bags to their room.
  • A guest has a complaint about a room service delay.
  • A guest requests extra towels for their room.
  • A guest arrives at the reception looking unsure.
  • I spilled water in the hallway. Can someone clean it up?
  • Where can I find the concierge desk?
  • A guest wants to order lunch at the hotel restaurant.
  • What time is check-out?
  • Do you offer same-day laundry service?
  • How can I book a taxi from the hotel?
  • Can I get some extra towels in my room?
  • Can I leave my bags here after checkout?
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