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GEL Recall Edition

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  • When a booking error ocurrs, what type of loop is followed?
    A Recovery Loop (status, conflict, pivot, solution)
  • This type of reading requires a person to read for particular pieces of information.
    Specific Reading
  • What listening skill is used to hear the main idea?
    Gist Listening
  • Writing is a receptive form of communication. True / False
    False
  • Two independent clauses with one or more dependent clause is a ...
    Compound Complex sentence
  • Answers that can be found 'right there' in a reading text is known as ...
    Literal Reading
  • "Wait over there." is an expression of "Politeness" True/False
    False
  • May I be of assistance? is an ...
    Offer of help
  • Name the 4 articles that are used with words.
    The, A, An, Zero
  • 'A & An' are used to talk about things that are not specific. True / False
    True
  • What's the word - Y G B A H P O R I
    BIOGRAPHY
  • Name the 5 steps in the Writing Process (in order)
    Prewriting, Drafting, Revising, Editing, Publishing
  • What's the word - M T Y P E H A
    EMPATHY
  • Could you say that again? is a phrase used to...
    ask for clarification