What is important to keep after you've made a purchase?
A receipt/ Confirmation Email
What two things are you entitled to if a good is 'faulty'
Repair or Replacement
Buying without planning.
Impulse Buying
How many days do you get to return something you bought online?
14 days
Define a "Good"
A good is a physical item that is produced, bought, and sold to satisfy consumer needs or wants. Goods are tangible, meaning they can be touched and owned.
Is it legal for a shop to display the wrong price on an item to attract consumers?
no
What should you do if a shop refuses to give you a refund or repair?
European Consumer Centre (consumer assistance)
Saving money now, costing more later
False economy
Why do Consumer Laws need to be updated?
Because consumer habits are constantly changing
What was the name of the Act that protects consumer in Ireland that we studied?
Sale of Goods & Supply of Services Act 1980
Goods should be - Not faulty
Merchantable Quality
What does Caveat Emptor mean?
Let the buyer beware!
How much does it cost to get advice/ help from the European Consumer Centre?
Nothing! It's free
Define 'Consumer'
A consumer is a person who buys goods or services for personal use
Goods should do what they're supposed to do (raincoat)
Fit For Purpose
Define Tangible
Tangible means something that can be touched, seen, or physically felt.
Good must match its description
As described
Good should be the same quality as display/sample
As per sample
Define a "Service"
A service is a non-physical activity provided to a consumer to meet a need or want.
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