Study

W&C: Gen,Specialities, Allergy/Immunology, OBGYN

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  • General peds sees est pts 0-17? T/F?
    False - They see ages 0-18
  • What do you if an adult calls allergy/immunology for Drug/Medication Testing, Chemical Patch Testing, Penicillin Testing?
    send telephone encounter to ma/nurse pool
  • What is your protcol if ped neuro pt calls with prolonged seizure s/s?
    Warm transfer to the secretary: 100-4621 Note:If unable to reach office, instruct the patient to call 911 or Mobile response (1-877-652-7624)
  • What is your protocol if ped pt calls to schedule for splenomegaly?
    Transfer to: Nemour's Children's (Dr. Adeyimi) 302-651-5928
  • What is your protocol if patient calls for a nurse visit with Dr Amanda Malik?
    send telephone encounter to MAM MA/NURSE POOL [10565]
  • What is Dr David Bruner's specialty and is he accepting new pts?
    General Pediatrics, yes
  • What do you do if pt is requesting medical records from Dr Stephanie Zacharias, pt sees her in Voorhees.
    send telephone encounter to CRV FRONT DESK POOL [211000193]
  • What do you do if patient calls to let office know they are running 10 mins late to their appt with Dr Evelyn Gonzalez?
    send teams chat to CPP_CAHT
  • What do you do if gen ped pt calls with urgent symptoms?
    Transfer to: PAC NURSE TRIAGE 8560001231
  • What is the protocol is a Ped GI pt calls requesting a note request (School or work)?
    Send telephone encounter to front desk
  • Is allergy and immunology only for pediatric patients? T/F?
    False - it's for both peds and adults
  • How many pediatric infectious disease providers do we have? and do they all go to the same office?
    3, yes
  • What is the protocol if patient is calling for a follow up visit regarding Mental Health forms?
    send telephone encounter to ma/nurse pool
  • Does Amanda Berger-Fessler, APN have any provider restrictions, if so, what are they?
    yes, Does not see OB patients at GRV, but will see OB at OBM
  • Does cooper peditric allergy/immunology handle venom testing or allergy injections for venom? T/F?
    False - they do not, transfer to Dr. Min Ku, Allergy and Asthma Care: 856-873-9026 or Penn Medicine,Allergy and Immunology: 800-789-7366
  • What do you do if a peds pt calls with medication questions?
    send telephone encounter to ma/nurse pool
  • What do you if patient is requesting Woman's Health Center at Camden?
    Transfer to: 856-342-2959
  • What do you do if a pt from gen peds need a same day sick appt?
    Transfer to: PAC NURSE TRIAGE 8560001231
  • What is the protocol if pt is calling for a nurse visit (non-flu vax) ?
    send telephone encounter to ma/nurse pool
  • How many ped specialties do we have and what are they?
    6; Pediatric NeurologyPediatric GIPediatric Infectious DiseasePediatric General SurgeryPediatric CardiologyPediatric Pulmonology
  • What do you do if OBGYN pt calls with a urgent symptom ?
    Warm transfer to Office where patient is seen
  • Give an example of an urgent symptoms for OBGYN pts?
    Contracting Decreased Fetal Movement Heavy Vaginal Bleeding Intense Abdominal Pain Pregnancy Complication Severe Vomiting or Diarrhea Surgical Complication Temp
  • How many pediatric neurology providers do we have?
    8
  • What do you if patient is calling regarding questions about a medication that Dr Matthew Boelig prescribed?
    send telephone encounter to CPP ma/nurse pool
  • General peds sees new patients ages 0-17? T/F
    True
  • What do you do if a pt calls about abortion?
    send telephone encounter to CPO ma/nurse pool
  • What should you inform patients coming in for allergy tests?
    Inform patients coming in for allergy tests to stop all antihistamine 7 days prior to appointment date, but do NOT stop asthma medications