Tenacity, Poise, Initiative

The ability to get things done without waiting for others to take action

Someone who continues to make an effort to achieve their aims, even when criticized

Introduce yourself and get to know new coworkers or classmates

Handling a customer complaint by actively listening to the customer's concerns, apologizing appropriately, and taking steps to resolve the issue

volunteering for leadership roles in clubs or projects

Relentlessly pursuing success, never giving up

An athlete who persists in the face of adversity and demonstrates resilience

A candidate answers challenging questions with a confident tone, maintaining eye contact and a relaxed posture, even when feeling nervous.

The art of keeping it together or not losing your cool

Offering to help when no one asks