Study

Using Email Review

  •   0%
  •  0     0     0

      Back   Restart
  • What does it mean to FORWARD an email?
    It passes the conversation along to a new person who was not originally included.
  • It's okay to open emails and download materials from unfamiliar sources.
    False! Be careful for phishing.
  • What is the difference between reply and reply all?
    Reply all replies to everybody on the email. Reply is for the sender only.
  • Open and reply to an email.
    Good job!
  • You should always include a subject line. True or False?
    True! Always include a subject.
  • Name the parts of a professional email.
    Subject, greeting, body, closing, signature.
  • Tell us two examples you could use as a professional email greeting.
    Hello, Good morning, Good afternoon, Good evening, Dear,
  • What is the difference between a URL and an email address?
    A URL contains .com, .org, .gov, and an email address has @gmail.com or @hotmail.com
  • Click the button that creates a new email.
    Nice!
  • It's important to delete messages you don't want, identify span, and to unsubscribe from unwanted mailing lists
    True! Keep your inbox clean.
  • Tell us two examples you could use as a professional email closing.
    Thank you, Sincerely, Take care, Respectfully,
  • If you are using your email on a shared computer, what should you always do?
    Sign out before you leave!
  • IT'S OKAY TO USE ALL CAPS IN A PROFESSIONAL EMAIL. TRUE OR FALSE?
    False. It is unprofessional.
  • Delete an email.
    Nice work!
  • Which button do you click to attach a document or photo to an email?
    The paper clip.
    • Your experience on this site will be improved by allowing cookies.