What type of visual communication is this
A pictogram
How do employees feel about autocratic leadership style
They resent it
Explain motivation
It involves energising employees and providing them with appealing incentives so that they willingly cooperate and work harder for the business.
What does GDPR stand for
General Data Protection regulation
Explain laissez faire leadership
The manager does not interfere very much with hoe employees do their work. They give employees goals and a time frame.
What is a fault of Maslows Hierarchy of needs
1. Humans are complex. 2. Employees want to satisfy more than one need at a time. 3. Why do employees tolerate low pay now in return for future benefits
What is leadership
The ability to direct people and positively influence them so they follow and obey you
What is a Quorum
The minimum number of people that must be present at the meeting before it can start
Name 3 styles of leadership
Autocratic, Democratic & Laissez faire
True or false: Theory Y managers believe workers do not like work, are lazy, have no ambition and are only interested in money?
False
True or false: the chairperson sends out the notice and agenda
False
Why is effective leadership important?
1. To improve efficiency. 2. For improved coordination 3. For employee retention 4. To assist change
True or false: A statutory meeting is held once every year
Fasle
Who created the Hierarchy of needs
Abraham Maslow.
Explain the term delegation
When a manager assigns authority to an employee to carry out some task or project. He gives the employee POWER to do the work but will hold them accountable.
There are two parties involved in communication what are they called
Sender & receiver
True or false: communication between 2 or more people inside the same organisation is called internal communication
True
Give two advantages of written communication
1. Proof 2. Can be re read 3. Technology makes it v fast
Explain an autocratic leadership style
Where the manager makes all the decisions without ever asking the employees for their opinion. They like to be in control and use threats as a motivator
True or false: Self Esteem is the most complex need in Maslows Hierarchy?
False
Name 3 headings in a report
Title, to, from, date, terms of reference,findings, conclusions and recommendations
Who created theory X and Y
Douglas McGregor