Study

3.1.3 to 3.1.4

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  • What's "Confirmation bias"?
    We have an opinion. We then look for evidence that backs up our initial opinion of someone, while overlooking information that contradicts our view
  • What are problems with stereotyping? List 3
    Don’t give yourself a chance to get to know someone as a person / Shows lack of tolerance and understanding / Can be hurtful or offensive
  • What's "Contrast effect?"
    We compare employees against each other – favourably or unfavourably – instead of assessing them on their own merits can result in a loss of objectivity.
  • Where can Discrimination in the Workplace occur? List 3
    recruiting and selecting staff /terms, conditions and benefits offered as part of employment / who receives training and what sort of training is offered
  • What's "Gender bias?"
    Ways that gender bias can manifest itself at work can include, for example, a male candidate being hired for a physically demanding role
  • What's "Attribution bias"?
    Our success is because of skills, and our failures are due to bad luck or team members.
  • Complete "Recognize that your way is...
    not always the right way.
  • Lits 3 "Do’s" For Successful Communication
    Body/ language /Gestures Facial expressions
  • Stereotype is...
    A belief that all people in a group are the same
  • List 5 Types of workplace discrimination
    Sexual Orientation, sex, age, race, Record of Offences , Family Status, Disability, Religion, Political Affiliation, wage
  • What's "Conformity bias?"
    This refers to our tendency to take cues from others to arrive at a decision, rather than exercise our own, independent judgement. In other words, you follow
  • What does “being culturally aware” mean?
    Realizing that not everyone is the same.
  • Prejudice is...
    Irrational hostility against a person, group or race
  • List 3 things we can do to be more culturally aware
    Be aware that your own culture influences you. /Respect people’s right to do things differently/Avoid stereotyping and labelling/
  • Employers have a responsibility to... list 2
    Create a workplace that is free from discrimination and harassment, Ensure that all employees, as well as management staff, understand the policy "can vary
  • What's "Affinity bias"?
    A preference for people we are similar to in some way, such as class, ethnicity, nationality, shared interests or hobbies
  • What is Unconscious Bias?
    When we use our past experiences to influence our opinions and choices without conscious thought.
  • Discrimination is...
    Unfair action based on the person’s group
  • Lits 3 "Don’ts" For Successful Communication
    Slang, Idioms, Jokes
  • What's "Beauty bias?"
    It is when we base our opinion too heavily on someone’s looks.
  • What are some consequences for Workplace Discrimination?
    heavy legal as well as financial penalties/ bad publicity/ high employee turnover/ low employee morale