VOCABULARY HOSPITALITY UNIT 2 NEW ARRIVALS | Baamboozle - Baamboozle

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to give a guest a specific room

to allocate

e.g. a driving license, a passport, an ID card, etc.

identification

a paper document to show that a guest has already paid for a room

voucher

e.g. smoking or non-smoking room, inside or outside room, near the lift, etc.

preferences

the computer screen or the board that shows which rooms are free

room rack

a plastic card with a magnetic strip for opening a door

key card

the level of importance a guest has for a hotel

guest sattus

an important guest - either a regular (VIP 2) or a special guest (VIP 1)

VIP

a computer file that shows details of a client´s previous stays in a hotel

guest history

a card showing details of a guest´s stay in a hotel

registration card

a chance guest - someone who arrives without a room reservation

a walk in

to pass a credit card through a terminal to register the card details

to swipe