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Unit 1 Vocabulary

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  • A booking for a room at a hotel.
    Reservation
  • To finalize the reservation details.
    Confirm
  • A room with a view of the ocean.
    Sea view
  • A change made to an existing reservation.
    Modification
  • Providing physical ease and relaxation; free from discomfort.
    Comfortable
  • A collaborative relationship between two or more parties for mutual benefit.
    Partnership
  • A stay at a hotel for one night.
    Overnight
  • Saturday and Sunday.
    Weekend
  • A location in email accounts for unwanted or unsolicited messages.
    Spam folder
  • The facilities and services provided by the hotel.
    Amenities
  • The process of reserving a room.
    Booking
  • Any day from Monday to Friday.
    Weekday
  • The number of people staying in a room.
    Occupancy
  • A scheduled meeting at a specific time and place.
    Appointment
  • The rooms that are open for booking.
    Availability
  • To continue with the reservation.
    Proceed
  • An expression of dissatisfaction or concern regarding a service or product.
    Complaint
  • A matter that causes worry or anxiety.
    Concern
  • A plan that outlines when events or meetings will take place.
    Schedule
  • The room or suite provided by the hotel.
    Accommodation
  • The act of solving a problem or ending a dispute.
    Resolution
  • To check back on a situation or ensure resolution.
    Follow up
  • The act of calling off a reservation.
    Cancellation
  • The date when a credit card expires.
    Expiration
  • A business or company, often involved in commercial activities.
    Enterprise
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