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B1+ A LETTER OF COMPLAINT

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  • a result / it / not help / learn much.
    As a result, it does not help me learn much.
  • Choose the correct order of a letter of complaint: Introduction - stating the aim of the letter - ............
    asking for a replacement/refund
    giving details + describing the problem(s)
    saying that you expect a reply
  • In this situation I am afraid I must ....... a refund.
    ask for / request
  • fact / I / already talk / you / problems / this course / but / unfortunately / nothing / change
    In fact, I have already talked to you about the problems with this course but unfortunately nothing has changed.
  • I must express my disappointment / dissatisfaction ......
    of
    in
    with
    about
  • There (be) no reply to my previous letter / enquiry.
    has been
  • First / it / not provided / a regular basis / as / instructors / not come / Mondays.
    First, it is not provided on a regular basis as the instructors do not come on Mondays.
  • Please / me / know / when / I / come / your office / talk / details.
    Please let me know when I can come to your office to talk about the details.
  • In fact, I (already / talk) to you about it but unfortunately nothing (change)
    have already talked - has changed
  • sincerely / Ivan Cherneko.
    Yours sincerely, Ivan Cherneko.
  • Secondly / there / not enough / vocabulary / course book.
    Secondly, there is not enough vocabulary in the course book.
  • Choose the correct order of a letter of complaint: Introduction - ............
    giving details + describing the problem(s)
    asking for a replacement/refund
    stating the aim of the letter
  • hope / it / possible / find / instructor / Monday classes / and / replace / course book / soon as possible.
    I hope it is possible to find an instructor for the Monday classes and replace the course book as soon as possible.
  • I am writing to ........... about
    complain
    complaining
    complaint
    complained
  • I / write / complain / English / course / beginner / your school
    I am writing to complain about the English course for beginners at your school.
  • Choose the correct order of a letter of complaint: asking for a replacement/refund - .............
    asking for a replacement/refund
    giving details + describing the problem(s)
    stating the aim of the letter
    saying that you expect a reply