Study

Shopping online

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  • It is easy to _______ around online and find the best deal very fast
    SHOP
  • In case of _______ products, customers can easily return them to the store for a refund or exchange.
    FAULTY
  • The word “________” refers to a type of business where merchants sell products or services to individual consumers for personal use.
    RETAIL
  • Enter your credit or debit card details and any other information required and click “confirm card details” to make a _______.
    PAYMENT
  • When you make a decision, simply select quantity and ______ the product to the shopping cart.
    ADD
  • A customer can _______ the coupon code at the checkout to receive a discount or free shipping, a bonus item), etc.
    ENTER
  • We promise you 30-day satisfaction guarantee, which means that you can return the product within 30 days and get a full ______.
    REFUND
  • A lot of people ______ too much money on clothes or gadgets.
    SPEND
  • If you want to _______ a complaint about products you bought at our store, complete this form and send it to customerservice@acme.com.
    MAKE
  • When the product is faulty, you can request a refund, ask for a ________, or exchange it for another item.
    replacement
  • A coupon (also promo code or voucher) is a single code that represents a _______.
    DISCOUNT
  • Shoppers face decision ________ due to the vast array of products available online.
    FATIGUE
  • Feedback or opinions shared by customers about their shopping experiences are called _______.
    CUSTOMER REVIEWS
  • You can always return a product bought online if you ______ your mind or if it doesn’t fit you.
    CHANGE
  • A _______ page is where a customer completes their online purchase.
    CHECKOUT
  • If you want to ______ an order, click the green button and make the payment.
    PLACE
  • A ______ is a downloadable application that allows online shopping on smartphones or tablets.
    MOBILE APP