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Business Result Int. Unit 13 vocabulary

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  • a when a problem is dealt with and fixed: r...
    resolve
  • when you do something the wrong way: m...
    mistake
  • physical harm to somebody: i...
    injury
  • a problem which stops something working: f...
    fault
  • when a company asks customers to bring a product back : r...
    recall
  • a harm to something or somebody: d...
    damage
  • when you understand something in a different way from what is meant: m....
    misunderstanding
  • a when a company gives customers their money back : r...
    refund
  • a problem which stops something working as well as it should: d...
    defect
  • when something stops working: f...
    failure
  • when someone says there is a problem with something: c...
    complaint
  • when a computer system stops working: g... d.... (phrasal verb)
    go down