to promise you will do something (g______)
guarantee
products being transported to a customer (s_______)
a shipment
to find new employees (r______)
recruit
opposite of window seat
aisle seat
to put your products in a newspaper (a_______)
advertise
the need of customers for products they want to buy (d_____)
demand
products to buy or sell (g______)
goods
a written paper about you from your previous boss (r_____)
reference
when your flight is late (d______)
delayed
the wight limit of a suitcase (b______ a_______)
baggage allowance
If you don't like the service you make a c_______
complaint
products in your warehouse or shop (s____)
stock
if you tell a company about a problem you r______ the problem
report
The bags you take on the plane with yourself (h_____ b_____)
hand baggage
people who want to get the same job (c______)
candidates
your diploma or other certificate (q_______)
qualification
A change to a more expensive seat (s_____ u_____)
seat upgrade
to say the cost of something (q_____)
to quote
to ask for information (e_________)
enquire
It a client writes down their opinion about you (give a f_____)
feedback
when you go to a second round in a job interview (s_____)
shortlisted
everything you've learnt while doing your job (e______)
experience
when you send in your CV to get a new job (a_____ f_____)
apply for
If a buyer always buys your products only: c_______ l_______
customer loyalty
When they check your bags at the airport (s_____ s______)
security scan
to transport to the customers' address (d________)
deliver