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NAME THE SYSTEM o.O
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I can show you past deposits and checks that may have cleared, I'm occasionally used
TITAN
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Okay!
My logo has a TD and I hold all the information you need, I'm very important and you can't work without me.
OVATION
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Okay!
I show you trace information for ACHs, who am I?
Fidelity/3270 Screens
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Okay!
I send a code to make sure your customer is legitimate
INNOVIS FAILSAFE
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Okay!
A request is submitted by Apple pay/Google pay and I'm the system you use to finish giving them access
VISA ONLINE
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Okay!
I'm very thorough with my information all I need is the debit card to tell you
CMSE
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Okay!
I am your best ally, I listen to all your ideas to improve the employee and customer experience
ID8
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Okay!
ACH transactions are my specialty, I investigate any wrongdoings that may be regarding them
ACH DISPUTE
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Okay!
I'm your go to when you are doing research or an adjustment request. Who am I?
PEGA
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Okay!
Oops!
Okay!
I can show you what the customer may be doing wrong or right, you may need to reset me for the customer to log in a couple of times
OPM
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Okay!
I'm used daily and I'm the reason calls come in! I sustain all hold times and most departments; what am I?
FINESSE
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Okay!
My alias has 3 letters, I have many boxes that need to be filled in, I'm the banks private investigator
CIM
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Okay!
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