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Describe a process

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  • Explain to a colleague how to deal with an angry customer.
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  • Explain to a colleague how to restart the computer.
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  • Explain to a colleague what they should do if they are too sick to work.
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  • Explain to a colleague how to send an email.
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  • Explain to a colleague how to put more paper into the printer.
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  • Explain to a colleague how to apply for holiday leave.
    ..
  • Explain to a colleague how to get help if they are stuck in the lift.
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  • Explain to a colleague how to remove a paper jam from the photocopier.
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  • Explain to a colleague how to get help if the computer system fails.
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  • Explain to a colleague what they should do if the fire alarm goes off.
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