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Business Result Upper Intermediate Unit 2
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I think all our staff feel v_________ and appreciated. That’s why they stay working here
valued
Oops!
Okay!
It’s Anthea, _________ it?
isn't
Oops!
Okay!
My company pays 30% of my private pension p____.
plan
Oops!
Okay!
Reply to this statement: I’m afraid I’ve been a bit unwell recently.
Oh, I’m so sorry to hear that. (or similar)
Oops!
Okay!
Reply to this statement: Is this your first conference?
Actually, I’ve been to a few, but not this particular one. (or similar)
Oops!
Okay!
Reply to this statement: You don’t mind if I go and get myself a coffee?
No, not at all. Catch you later. (or similar)
Oops!
Okay!
I have a low salary but I receive some perks and benefits like private medical i_________.
insurance
Oops!
Okay!
One way to m_________ staff is to simply give them praise.
motivate
Oops!
Okay!
The speaker wasn’t very interesting, _________ he?
was
Oops!
Okay!
Everyone liked the entertainment, _________ they?
didn't
Oops!
Okay!
Reply to this statement: Hi, I don’t think we’ve met. My name’s Gertrude.
Hello, I'm ____.
Oops!
Okay!
Giving positive f________ and saying things like ‘Well done’ and ‘Good work’ can be simple but effective
feedback
Oops!
Okay!
I don’t feel I get any r______ for the work I do. No one ever says how well I’ve done.
recognition
Oops!
Okay!
Maybe you’d boost staff m_____ by holding some team meetings and offering some incentives.
morale
Oops!
Okay!
The best benefit of my job is the company c_________. It saves me a lot of money on travel.
car
Oops!
Okay!
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