Edit Game
Review - Day 4
 Delete

Use commas to add multiple tags

 Private  Unlisted  Public



 Save

Delimiter between question and answer:

Tips:

  • No column headers.
  • Each line maps to a question.
  • If the delimiter is used in a question, the question should be surrounded by double quotes: "My, question","My, answer"
  • The first answer in the multiple choice question must be the correct answer.






 Save   7  Close
What are the factor that decide the fees ?
Send Country, Receive Country, Amount sent, Promo Codes
What are the different search criteria's which we use to search for the nearest agent location?
Complete Address Search, Partial Address, Cross Streets, Places of Interest, Zip Code etc.
We are always required to create a case manually when we used the quick links? (True/False)
False. Whenever we use the quick links, a case is automatically created and we just need to select case sub-reason and save the case.
What piece of information is ALWAYS REQUIRED to be provided when providing an agent location to the caller?
Business Name and Address
What is the quick link Agent Locator used for ?
To locate the nearest agent location as per customer's given address
When is the exchange rate decided for Fixed Exchange Rate Countries?
At the time of send
When is the exchange rate decided for Indicative Exchange Rate Countries?
At the time of receive