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Resolving Conflicts
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Game Code: 1160068
English
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Resolving conflicts
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What is conflict?
Fight between strangers
disagreement between 2 or more people
15
What is a mediator?
Someone who stands up for a friend in an argument
Someone who helps in a fight
Someone who doesn't take sides and helps resolve a problem
15
One example of how to avoid conflict is....
Actively ignore
Walk away swearing
Provoke a fight
15
A power struggle is?
trying to influence another person to do what you want
using your money to get what you want
fighting on the ground
15
What is compromise?
Demanding that someone do as you say
Law
Giving in on some points of a disagreement
15
If you negotiate, you ______ with someone.
deal
fight
argue
15
Name one skill needed in a successful relationship.
communication skills
hugging skills
shopping skills
basketball skills
15
What is empathy?
Putting yourself in another's shoes so you understand them.
Showing what you think about something.
Telling others how you feel
A type of communication
15
A conflict can be resolved in two ways, what are they?
physically/mentally
Constructively/destructively
good/bad
15
When is it a good time to address conflict?
When all parties are angry.
When all parties are calm and able to listen to one another.
15
What is an I-Statement?
Communicates the speakers feelings without causing conflict.
The opposite of a you-statement
Aggressive communication
15
A good communicator will...
Listen without interrupting
use negative language
not look at the person
15
An example of a nonverbal response is...
apologizing
yelling
nodding
15
Remember to listen more than ___________.
talk
walk
15
What is positive self-talk?
Thinking about how bad the situation is.
Thinking of a good comeback to use in a conflict.
Thinking positive things about yourself or a situation.
Thinking negative thoughts about yourself or someone else.
15
Assertive communication is not
being rude when telling someone what you need.
expressing your needs in a positive way.
sticking up for yourself in a way that doesn't hurt others.
using I statements to tell people what you need.
15
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