The waiter says:
“Good morning! Would you like to see the breakfast menu?
Do you prefer a hot or cold breakfast?”
🧩 Your Problem:
You want a hot breakfast
You can’t eat eggs
You don’t eat meat
🎯 Your Task:
Ask to see the menu
Say you want a hot breakfast
Explain what you can’t eat
Ask what you can have
Receptionist: “Hello! How can I help you today?" Where do you think you lost the key? 🧩 Your Problem:
You lost your room key
You’re not sure where
You think it might be in the restaurant or lift
🎯 Your Task:
Say you lost your room key
Say where you think you lost it
Explain you forgot the room number
Ask for a new key
(Receptionist): Good morning! How was your night at the London Central Hotel? Can I help you plan your day today? 🧩 Your Problem:
You slept badly – it was too noisy
You want to visit famous places
🎯 Your Task:
Say how your night was
Ask what places are open Say you only have half a day
Reporting a Problem with the Room Receptionist: “Hello! How can I help you today?” 🧩 Your Problem:
The shower isn't working
The TV is too loud in the next room
You can’t sleep well
You want to change rooms
🎯 Your Task:
Say what the problems are
Ask if you can change rooms
Ask if a room is available today
The ticket officer says:
“Would you like to buy tickets for Buckingham Palace? 🧩Your Problem: You're with a friend
You only have £20 💰Ticket Prices :
Adult (25+): £35/Age 18–24: £22.50/Child (5–17): £17.50
🎯 Your Task:
Ask the price
Say your age
Say it's for 2 people Ask if £20 is enough
Decide what to do
Passerby: “Hello! Are you looking for Big Ben? Do you want to walk or take the Tube?” 🧩Your Problem: You’re tired but don’t want to spend too much
🎯Your task:
Ask how far Big Ben is say if you want to walk or take the Tube (and why)
Would you like me to book afternoon tea for you? Traditional or modern?” Choose one:🏰 The Savoy – Traditional, 4:30 p.m.☕ Sketch – Modern, 2:00 p.m.
🎯 Your task:
Choose the place
Say the time is okay or not
Ask about scones
Say it’s for 2 people
🧩 Your Problem:
You forgot your student ID (you want a discount)
You're not sure if you can buy tickets with cash
You’re visiting with a friend who speaks little English
🎯 Your Task:
Ask about the student discount
Ask if you can pay with cash
Ask for a map or help for your friend
Capsule Staff: “Hello! Welcome to the London Eye. Are you ready for your ride? 🧩 Your Problem:
You’re nervous about heights
You’re not sure which capsule number is yours
You want to know how long the ride lasts
🎯 Your Task:
Say if you’re ready or ask for a moment
Ask which capsule is yours
Ask how long the ride is
At the Theatre Show — Finding Your Seat Usher: “Good evening! Can I see your ticket, please? 🧩 Your Problem:
You can’t find your ticket quickly
You’re not sure where row ____ is
🎯 Your Task:
Ask to see the usher again
Explain you lost or can’t find your ticket
Ask where your seat is
Ask if you can sit near your friend
The tour guide says:“Welcome to the London Dungeons! Are you ready for a spooky tour?🧩 Your Problem:
You are a bit scared of spooky things
You can’t find your group
You want to know how long the tour lasts
🎯 Your Task:
Say if you’re ready or ask for a moment
Ask where your group is
Ask how long the tour lasts
Ask where the toilets are
Station Staff: “Hello! Do you need help with directions? Where are you going today?” 🧩 Your Problem:
You want to go to Tower Bridge
You don’t know which line to take
You have a ticket but it’s not working
🎯 Your Task:
Say where you want to go
Ask which line to take
Explain your ticket problem
Ask for the fastest way
The station staff says:“Hi there! Are you buying a ticket or a travel card? Do you need help using the machine?”
🧩 Your Problem:
You want to buy a 7-day travel card
You’re not sure which zone to buy
You only have £20 in cash
🎯 Your Task:
Say you want a 7-day travel card
Ask for help using the machine
Ask which zone you need
Ask if you can pay with cash
he station staff says:
“Are you waiting for the ____ Line train?
The next train will arrive in ____ minutes.”
🧩 Your Problem:
You’re not sure if it’s the right train
You don’t know how many stops until your destination
🎯 Your Task:
Confirm if it’s the right train
Ask how many stops to your destination
A passenger says:“Hi! Are you okay?
Do you need help finding your stop?”
🧩 Your Problem:
You’re not sure which stop is yours
You feel a bit nervous because it’s your first time on this train
🎯 Your Task:
Say yes or no if you need help
Ask which stop is yours
Ask how many stops away you are
The bus driver says:“Are you paying with an Oyster card, contactless,or do you need a ticket?”
🧩 Your Problem:
You don’t have an Oyster card
You want to know if you can pay with cash
You want a single ticket for one journey
🎯 Your Task:
Say you don’t have an Oyster card
Ask if you can pay with cash
Ask how much the fare is
Ask for a single ticket
