The tour guide says:“Welcome to the London Dungeons! Are you ready for a spooky tour?🧩 Your Problem: You are a bit scared of spooky things You can’t find your group You want to know how long the tour lasts

Reporting a Problem with the Room Receptionist: “Hello! How can I help you today?” 🧩 Your Problem: The shower isn't working The TV is too loud in the next room You can’t sleep well You want to change rooms

Station Staff: “Hello! Do you need help with directions? Where are you going today?” 🧩 Your Problem: You want to go to Tower Bridge You don’t know which line to take You have a ticket but it’s not working

A visitor assistant says: “Welcome! The Changing of the Guards ceremony starts at 11:00 a.m. Do you want information about the best viewing spots?” 🧩 Your Problem: You arrived late and missed the start You want to know if you can still

The waiter says: “Good morning! Would you like to see the breakfast menu? Do you prefer a hot or cold breakfast?” 🧩 Your Problem: You want a hot breakfast You can’t eat eggs You don’t eat meat

A passenger says:“Hi! Are you okay? Do you need help finding your stop?” 🧩 Your Problem: You’re not sure which stop is yours You feel a bit nervous because it’s your first time on this train

he station staff says: “Are you waiting for the ____ Line train? The next train will arrive in ____ minutes.” 🧩 Your Problem: You’re not sure if it’s the right train You don’t know how many stops until your destination

At the Theatre Show — Finding Your Seat Usher: “Good evening! Can I see your ticket, please? 🧩 Your Problem: You can’t find your ticket quickly You’re not sure where row ____ is

Capsule Staff: “Hello! Welcome to the London Eye. Are you ready for your ride? 🧩 Your Problem: You’re nervous about heights You’re not sure which capsule number is yours You want to know how long the ride lasts

The shop assistant says:“Hello! Are you looking for souvenirs?Do you want something for yourself or as a gift?” 🧩 Your Problem: You want a gift for a friend You have a £15 budget You want something small and light to carry

The station staff says:“Hi there! Are you buying a ticket or a travel card? Do you need help using the machine?” 🧩 Your Problem: You want to buy a 7-day travel card You’re not sure which zone to buy You only have £20 in cash

The bus driver says:“Are you paying with an Oyster card, contactless,or do you need a ticket?” 🧩 Your Problem: You don’t have an Oyster card You want to know if you can pay with cash You want a single ticket for one journey

Would you like me to book afternoon tea for you? Traditional or modern?” Choose one:🏰 The Savoy – Traditional, 4:30 p.m.☕ Sketch – Modern, 2:00 p.m.