The brief summary of an email’s content; should be clear and informative
Subject line
The greeting at the beginning (e.g., “Dear Mr. Smith”) that shows respect and tone
Salutation
A polite phrase before your name that ends the message professionally (e.g., “Sincerely”).
Closing
Your name and contact info at the end of an email. Can also include job title.
Signature
Carbon Copy – sends the same email to additional people (they can all see each other).
CC
Blind Carbon Copy – sends a hidden copy to others (not visible to other recipients).
BCC
To send a received email to someone else.
Forward
A file (like PDF, Word doc) added to the email.
Attachment
The folder where you receive incoming emails.
Inbox
An unsent email that is saved for later editing.
Draft
Temporary folder where outgoing emails are held before being sent.
Outbox
A series of related email replies grouped together.
Thread
