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What is MEDICARE insurance? (MCR)
Medicare is Federal health insurance for persons who are 65+ years of age or persons with disabilities.
What is MEDICAID Insurance? (MCD)
Medicaid is FEDERAL & STATE health insurance for persons of low income and limited resources.
An established patient who had been seen with our practice before, is now coming back to be seen with us again. How much time has to go by for an established patient to be considered a NEW PATIENT with us.
3 years
Someone is calling in to schedule an appointment for Botox. what should you do?
Clarify if the Botox needed is for cosmetic or dermatological need.
How far out do we need to schedule someone who has a Capitated Insurance?
30 days out
Where do you check if a PROVIDER accepts an insurance?
Credentialing
Do we update the ONLINE BOOKING Chart with the patient's information in NEXTGEN?
NO! - we Clear patient and then LOOKUP if existing and add if NEW.
Can you set a BCBS insurance in Nextgen using the PO. BOX / Claim's address?
No- BCBS only has one claim's address, using the PO BOX would not pull up the correct one.
Can Careplus Medicare be Self pay?
No
