How far out do we need to schedule someone who has a Capitated Insurance?
30 days out
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10
Do we update the ONLINE BOOKING Chart with the patient's information in NEXTGEN?
NO! - we Clear patient and then LOOKUP if existing and add if NEW.
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10
An established patient who had been seen with our practice before, is now coming back to be seen with us again. How much time has to go by for an established patient to be considered a NEW PATIENT with us.
3 years
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heart
Other team wins 20 points!
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star
Double points!
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gift
Win 25 points!
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thief
Give points!
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25
thief
Give points!
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magnet
Take 25 points!
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rocket
Go to first place!
Okay!
lifesaver
Give 10 points!
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15
What is MEDICARE insurance? (MCR)
Medicare is Federal health insurance for persons who are 65+ years of age or persons with disabilities.
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15
What is MEDICAID Insurance? (MCD)
Medicaid is FEDERAL & STATE health insurance for persons of low income and limited resources.
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5
Can Careplus Medicare be Self pay?
No
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15
Can you set a BCBS insurance in Nextgen using the PO. BOX / Claim's address?
No- BCBS only has one claim's address, using the PO BOX would not pull up the correct one.
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25
Someone is calling in to schedule an appointment for Botox. what should you do?
Clarify if the Botox needed is for cosmetic or dermatological need.
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10
Where do you check if a PROVIDER accepts an insurance?
