Share BS SA Paper 1 Review
Save to Folder
Define ‘tertiary sector’.
business or industry which provides OR sells services to consumers OR other sectors of the economy
Name examples of the business activity in tertiary sector.
transport, insurance, banking, hotels, hairdressing, accounting, consulting
Identify two methods that a company could use to communicate with its customers.
Email, letter, meeting, phone, facetime/skype, text/sms, social media
How person (job) specification could help a company in the recruitment process?
Sets out the qualifications needed, sets out the skills needed, sets out experience necessary
How Advertising the job vacancies could help a company in the recruitment process?
Make people aware about the jobs increasing the number of potential applicants, provide people with information about culture, can target suitable people.
Which one is better for a company to use on-the-job or off-job-training?
Workers have access to skilled trainers so know how to use the system, employees can carry on working within their team improving productivity.
Define ‘private limited company.
Businesses owned by shareholders buy they cannot sell share to the public
Identify two stages in recruitment.
Job analysis /identify a vacancy, Job description, Person / job specification, Advertising, Shortlisting, Interview, Selection
Identify and explain two advantages of being a private limited company.
Limited liability/easier to raise money/more credibility with suppliers/continuity/no need to publish accounts/separate legal identity/Control over who can buy
Name one advantage of the a laissez-faire leadership style?
Encourages loyalty / motivation as managers can run own shops so less likely to leave
Name one disadvantage of the laissez-faire leadership style.
No real direction / different opinions of shop managers leading to wrong decisions/ disputes
Explain two ways a company could try to improve internal communication.
Meetings rather than monthly reports, Changes to organisation structure e.g. change chain of command
Define ‘stakeholder group.’
An individual or group which has an interest in a business because they are affected by its activities (and decisions)
Define ‘private sector’
when business activities are owned by individuals OR groups of individuals.
Identify two effects on a company of a high number of workers leaving the business each year
Additional training costs, Additional recruitment costs, Time taken to recruit new employees
Identify two possible advantages of using a democratic leadership style
Improves motivation OR sense of belonging leading to increased output OR productivity as they are happy workers,, Better communication OR better feedback
