business or industry which provides OR sells services to consumers OR other sectors of the economy
Oops!
Check
Okay!
Check
15
How Advertising the job vacancies could help a company in the recruitment process?
Make people aware about the jobs increasing the number of potential applicants, provide people with information about culture, can target suitable people.
Oops!
Check
Okay!
Check
15
Name examples of the business activity in tertiary sector.
An individual or group which has an interest in a business because they are affected by its activities (and decisions)
Oops!
Check
Okay!
Check
15
Outline two reasons why ‘Taylor’s theory of motivation might not work’ at a company
Financial rewards might not motivate workers because they enjoy what they do, Non-financial factors might be more important e.g. Being able to work part time
Oops!
Check
Okay!
Check
15
Identify two effects on a company of a high number of workers leaving the business each year
Additional training costs, Additional recruitment costs, Time taken to recruit new employees
Oops!
Check
Okay!
Check
15
Name one disadvantage of the laissez-faire leadership style.
No real direction / different opinions of shop managers leading to wrong decisions/ disputes
Oops!
Check
Okay!
Check
boom
Lose 50 points!
Oops!
magnet
Take 15 points!
Okay!
fairy
Take points!
5
10
15
20
25
baam
Lose 25 points!
Oops!
lifesaver
Give 20 points!
Oops!
seesaw
Swap points!
Okay!
fairy
Take points!
5
10
15
20
25
lifesaver
Give 20 points!
Oops!
15
Explain two non-financial methods that might use to increase employee motivation.
Offer fringe benefits Job rotation, Team working, Training
Oops!
Check
Okay!
Check
15
Identify two methods that a company could use to communicate with its customers.
Email, letter, meeting, phone, facetime/skype, text/sms, social media
Oops!
Check
Okay!
Check
banana
Go to last place!
Oops!
rocket
Go to first place!
Okay!
fairy
Take points!
5
10
15
20
25
lifesaver
Give 20 points!
Oops!
15
Identify two possible advantages of using a democratic leadership style
Improves motivation OR sense of belonging leading to increased output OR productivity as they are happy workers,, Better communication OR better feedback
Oops!
Check
Okay!
Check
15
Which one is better for a company to use on-the-job or off-job-training?
Workers have access to skilled trainers so know how to use the system, employees can carry on working within their team improving productivity.
Oops!
Check
Okay!
Check
15
Identify and explain two advantages of having part-time employees.
More flexible/easier to ask employees to work at busy times, Easier to find workers
