Game Preview

At Tokyo's Henn na Hotel, robots run the show

  •  English    8     Public
    Innovation
  •   Study   Slideshow
  • What job do robots do in the Henn na Hotel?
    Help guests to check in, provide key card and receipts
  •  15
  • Why are they good for business?
    lower the room price, attract guests
  •  15
  • Henn na Hotel guests don't talk to anyone when they check in.
    False
  •  15
  • The robots communicate through a written message on a computer.
    False
  •  15
  • In some Henn na Hotels, guests don't need a room key because camera recognises their face.
    True
  •  15
  • The hotel is cheaper than other hotels of the same size because it has fewer workers.
    True
  •  15
  • More hotels in Japan are starting to offer customers new services and experiences.
    True
  •  15
  • The writer of the article asks if some customers would prefer to have human contact.
    True
  •  15