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What word means disagreement, stress, or conflict between people working together in a company?
Answer: Friction (or Corporate Friction)
If a task is the most important and needs attention first, it is a high _____.
Answer: Priority
The total amount of work or tasks a person has to do is called their _____.
Answer: Workload
What phrasal verb means to politely disagree or negotiate when a manager gives you too much work?
Push back
When two departments agree on goals, plans, and expectations, they have full _____.
Answer: Alignment
What word means an agreement where both sides give up something to meet in the middle?
Answer: Compromise
What does "managing upward" mean?
Communicating clearly and politely with your boss to set priorities and solve problems together.
Why is "silent panic" a bad choice when your manager gives you a new 5:00 PM task?
You get stressed and both projects end up late or full of mistakes.
omplete the phrase: "I want to help with this new report, but which task is the main _____ for today?"
Priority
Instead of saying a direct "No" to a new task, how can you negotiate the deadline?
Answer: Offer to finish the task on the next workday or at a specific later time.
What is a major cause of corporate friction between two different departments?
Conflicting goals, different deadlines, or heavy workloads.
What is "The Small Ask" strategy when another team is too busy to give you a full report?
Asking for only the most important page or raw data instead of everything.
What is "The Time Compromise" strategy when negotiating with another team?
Answer: Asking to receive the files or information at a later time, such as tomorrow morning.
Name two unprofessional behaviors that make workplace friction worse during an argument.
Personal attacks, shouting, walking out, or making personal excuses.
When is the correct time to manage upward if you are falling behind on a project?
Answer: As early as possible, well before the deadline fails.
