You bought a shirt but it is too small. Return to the shop and ask for a refund or exchange.
Well done!
You are in a supermarket and cannot find a product. Ask an employee for help.
Well done!
You bought a phone online but it arrived damaged. Call customer service.
Well done!
You are in a shoe shop looking for comfortable shoes for work.
Well done!
You want to return an item but lost the receipt. Try to solve the problem.
Well done!
You are in a restaurant and your food arrives cold. Complain politely.
Well done!
You want to book a table for a birthday dinner. Call the restaurant.
Well done!
You are vegetarian and need to ask about menu options.
Well done!
The waiter forgot part of your order. Ask for it.
Well done!
You want to split the bill but your friend prefers to pay together. Discuss.
Well done!
You arrive at the airport and your luggage is missing. Report it.
Well done!
You are at a hotel but your room is noisy. Ask for a different room.
Well done!
You missed your train. Speak to staff about your options.
Well done!
You are on holiday and need to rent a car. Ask about prices and conditions.
Well done!
You do not understand the public transport system. Ask for directions.
Well done!
You need to ask your boss for a day off next week.
Well done!
