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Everyday Situations

  •  English    40     Public
    Plan and role-play
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  • You bought a shirt but it is too small. Return to the shop and ask for a refund or exchange.
    Well done!
  •  15
  • You are in a supermarket and cannot find a product. Ask an employee for help.
    Well done!
  •  15
  • You bought a phone online but it arrived damaged. Call customer service.
    Well done!
  •  15
  • You are in a shoe shop looking for comfortable shoes for work.
    Well done!
  •  15
  • You want to return an item but lost the receipt. Try to solve the problem.
    Well done!
  •  15
  • You are in a restaurant and your food arrives cold. Complain politely.
    Well done!
  •  15
  • You want to book a table for a birthday dinner. Call the restaurant.
    Well done!
  •  15
  • You are vegetarian and need to ask about menu options.
    Well done!
  •  15
  • The waiter forgot part of your order. Ask for it.
    Well done!
  •  15
  • You want to split the bill but your friend prefers to pay together. Discuss.
    Well done!
  •  15
  • You arrive at the airport and your luggage is missing. Report it.
    Well done!
  •  15
  • You are at a hotel but your room is noisy. Ask for a different room.
    Well done!
  •  15
  • You missed your train. Speak to staff about your options.
    Well done!
  •  15
  • You are on holiday and need to rent a car. Ask about prices and conditions.
    Well done!
  •  15
  • You do not understand the public transport system. Ask for directions.
    Well done!
  •  15
  • You need to ask your boss for a day off next week.
    Well done!
  •  15