Share The office (CALL)
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Who is calling Jim? a) His boss b) Pam c) Dwight d) A customer
b) Pam
2. Why does Jim say “hold on”? a) He wants to end the call b) He is busy with another call/beep c) He doesn’t like Pam d) He wants to hang up
b) He is busy with another call/beep
3. How is Pam feeling during the call? a) Angry b) Nervous c) Relaxed and friendly d) Bored
c) Relaxed and friendly
4. What are they talking about? a) Work problems b) A meeting c) Weekend plans d) A client
c) Weekend plans
What does Jim say about his plans? a) He is very busy b) He is traveling c) He has nothing to do d) He is working all weekend
c) He has nothing to do
. What does Pam suggest or mention? a) Going to work b) Buying new shoes c) Calling the manager d) Studying
b) Buying new shoes
How would you describe the communication between Jim and Pam? a) Formal and professional b) Awkward and tense c) Casual and friendly d) Argumentative
c) Casual and friendly
What is the main purpose of the call? a) To solve a problem b) To give instructions c) To chat and catch up d) To complain
c) To chat and catch up
At the beginning, what is happening between Jim and Dwight? a) They are working quietly b) They are arguing/joking around c) They are talking to a client d) They are having a meeting
b) They are arguing/joking around
What does Dwight say to Jim? a) He promotes him b) He thanks him c) He says he is fired d) He asks for help
c) He says he is fired
