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Easy Day 6

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    Easy Day 6
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  • A customer requests an invoice. You know it is possible to provide one. Which support article should you refer to for guidance?
    1064
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  • What is true about managing tenant accounts in the system?
    Tenant accounts must be archived, but data can be deleted before archiving if needed.
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  • What should you do if changing a tenant's due date results in them being overcharged or undercharged?
    If overcharged, issue a credit or void the invoice; if undercharged, issue a manual fee for the difference.
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  • Where can you view a list of all tenants with an active recurring fee?
    Reports > Accounting/Financials > Recurring Fees
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  • Which of the following is true about how recurring billing works?
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  • You need to give a tenant access to log in and manage their payment account. What is the first step you should take?
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