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Which of the following is correct example of making a phone call... A. Hello is Fernando, I would like to speak to Mr. Ricardo please B. I'm sorry, Mr. William is on mending at this moment C. Can you tell Mrs. Dini that I call
A. HELLO, MY NAME IS FERNANDO, I WOULD LIKE TO SPEAK TO MR. RICARDO PLEASE
Which of the following is incorrect in the example of answering a phone call... A. Good morning, Like's Cafe, can help you? B. Hello, Antlantic Hotel, How may I help you C. Sorry, Who am I speaking to, please?
C. SORRY, WHO AM I SPEAKING TO, PLEASE?
"Hello, I'm Aldo form spears Advertisting company, may I speak to Mrs. Windi?" This sentence is an expression of
MAKING A PHONE CALL
"Hello, Antlantic Hotel, How may I help you?" This sentence is an expression of
ANSWERING A PHONE CALL
"I'm sorry, Mrs Ato is not in today" This sentence is an expression of
TAKING A PHONE MESSAGE
"Yes, would you please tell him Santonio called?" This sentence is an expression of
LEAVING A PHONE MESSAGE
Receptionist:___. Caller: I would like to speak salles manager please. Complete the dialogue... A. Hello, who's calling B. Hello, my name is Eva C. Hello, can I help you?
C. HELLO, CAN I HELP YOU?
"I'm afraid Mrs. Tika is not in the office this time" This sentence is an expression of... A. Answering a phone call B. Taking a phone call C. Making a phone message
B. TAKING A PHONE CALL
Which of the following is the correct example regarding leaving a hone message... A. Can you tell Mrs. Dini that I called B. May I write down your message? C. Yes, would you please tell him santinio called?
C. YES, WOULD YOU PLEASE TELL HIM SANTONIO CALLED?
Caller: Hello,I'd like to speak to Mrs. Dewi, please. Answering a call: I'm sorry, Mrs. Dewi is in a meeting.__? Complete the dialogue above A. I can't hear you B. What is your name? C. Can I tell hear you called?
C. CAN I TELL HER YOU CALLED
Receptionist: Tempo magazine, can I help you? Caller: Yes, I'd like to order a subscription. My name is Susan Olovia._? Complete the dialogue above A. What is your number B. Can I have your phone number? C. Who is calling, please?
B. CAN I HAVE YOUR PHONE NUMBER?
Caller:Could I speak to Mr.John,please? Answering a phone:I'm sorry,he is not available at the moment.Caller:Oh okay. can I leave a message for him. Answering a phone:__? A. Sure I'II make sure he gets it B. I am available C. No, you cannot
A. SURE, I'II MAKE SURE HE GETS IT
Which is the correct expression to respond to the statement "Could you speak to Mr. Budi, please" A. yes, of course B. No, he isn't here C. Can I take a message for him
C. CAN I TAKE A MESSAGE FOR HIM
"Can you tell Mrs. Alexa tha I called" This sentence is an expression of
LEAVING A PHONE MESSAGE
"Please tell Mr. Budi to call me at 0032567" This sentence is an expression of
LEAVING A PHONE MESSAGE
"Call you tell Mr. Alex that I call?" This sentence is an expression of
TAKING A PHONE MESSAGE
