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PDD Plan

  • Game Code: 3323334
  •  English    16     Public
    PDD plan for a company
  •   Study   Slideshow
  • What does PDD stand for?
    Progressive Development and Disciplinary
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  • What are the THREE areas the PDD Plan focuses on?
    performance, attendance, conduct
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  • How many steps are in the Performance PDD path?
    five
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  • What is the first step in the Performance process?
    coaching
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  • True or False: Coaching conversations are not written down.
    false
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  • What comes after a documented verbal warning in performance?
    written warning
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  • What is the final step in the Performance PDD?
    termination
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  • What’s the main purpose of coaching in the PDD plan?
    support improvement and growth
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  • How many steps are in the Attendance PDD path?
    five
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  • What type of issues would fall under the Conduct category?
    behavior, respect, severe policy violations
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  • How many steps are in the Conduct path?
    two
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  • True or False: You can be terminated after one serious conduct issue.
    True
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  • What does every step in the PDD process include?
    documentation
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  • What’s expected from agents if they receive feedback?
    take it seriously and improve
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  • What does being coached mean about your performance?
    support is offered to help you improve
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  • What does the leader in the podcast say is the goal of the PDD Plan? (general idea)
    progress over punishment, growth over fear
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