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5 - year Price Guarantee effectivity date
April 15, 2025
Xfinity Rewards Tier(s) customer that is eligible for the $300 wearable device discount?
Platinum and Diamond
What are the Catalyst Quality Behaviors?
Engage Actively, Own IT, Make It Effortless, Discover needs, Be an Ambassador and Show Appreciation
It is where every begins with a relevant offer within the first 2 minutes of the interaction. Never disconnect without making an offer.
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End of BOGO promotion
June 30, 2025
What tool do we use to check if the address is serviceable to spectrum?
Smart Move Connect Tool
True or False: Tablets are eligible for BOGO promotions
False
Make a compelling, customized offer within the first 2 minutes and increase your chances of getting our customers to stay
Speed to offer
It's the new unified quality and coaching program that will drive engagement, spark conversations around trust and value, and create promoters out of teammates and customers.
Catalyst Quality Behavior
