Xfinity Rewards Tier(s) customer that is eligible for the $300 wearable device discount?
Platinum and Diamond
Oops!
Check
Okay!
Check
thief
Give points!
5
10
15
20
25
gift
Win 20 points!
Okay!
gift
Win 15 points!
Okay!
banana
Go to last place!
Oops!
banana
Go to last place!
Oops!
gold
Win 50 points!
Okay!
rocket
Go to first place!
Okay!
thief
Give points!
5
10
15
20
25
10
5 - year Price Guarantee effectivity date
April 15, 2025
Oops!
Check
Okay!
Check
10
It is where every begins with a relevant offer within the first 2 minutes of the interaction. Never disconnect without making an offer.
Transact More
Oops!
Check
Okay!
Check
25
What are the Catalyst Quality Behaviors?
Engage Actively, Own IT, Make It Effortless, Discover needs, Be an Ambassador and Show Appreciation
Oops!
Check
Okay!
Check
20
What tool do we use to check if the address is serviceable to spectrum?
Smart Move Connect Tool
Oops!
Check
Okay!
Check
20
It's the new unified quality and coaching program that will drive engagement, spark conversations around trust and value, and create promoters out of teammates and customers.
Catalyst Quality Behavior
Oops!
Check
Okay!
Check
15
End of BOGO promotion
June 30, 2025
Oops!
Check
Okay!
Check
15
Make a compelling, customized offer within the first 2 minutes and increase your chances of getting our customers to stay
Speed to offer
Oops!
Check
Okay!
Check
eraser
Reset score!
Oops!
star
Double points!
Okay!
fairy
Take points!
5
10
15
20
25
baam
Lose 25 points!
Oops!
5
True or False: Tablets are eligible for BOGO promotions