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________refers to the practices and strategies that businesses use to build and maintain positive relationships with their customers.
Customer Relations
______________ refers to the support and assistance a business provides to its customers before, during, and after a purchase or interaction.
Customer service
__________ it refers to the various aspects or factors that define the quality and effectiveness of the service provided to customers.
Dimensions
It is the mindset or perspective someone holds that influences how they approach situations, people, and challenges.
Attitude
It refers to the process of exchanging information, ideas, or messages between individuals or groups.
Communications
