________ is a disagreement or bad feeling between people.
Conflict
Conflict often leads to _________.
Arguments
True or false: conflict is a normal part of any relationship.
True
True or false: conflict is influenced by our life experiences, culture, values, and beliefs.
True
True or false: learning to manage your emotions is important so that you can learn to resolve conflict effectively.
True
When you’re able to resolve conflict in a relationship, it builds _____.
Trust
True or false: conflict can actually be good for a variety of types of relationships.
True
Why can miscommunication cause conflict?
If something was not explained properly, it can be frustrating to the other person
True or false: differences between people will not cause conflict.
False
________ __________ is learning to deal with conflict, and it is good for us.
Conflict management
A ________ ________ can help people having a conflict talk through it and find a solution.
Conflict mediator
True or false: anyone can be a conflict mediator, as long as they are kind and fair.
True
The first step to conflict resolution is finding the ______ of the conflict.
Source
Give an example of a question that you could ask to find the source of a conflict.
"When did you feel upset?”, “Do you see a relationship between that and this incident?”, “How did this incident begin?”, etc
The second step to conflict resolution is looking beyond the ________.
Incident
Give an example of a question that you could ask to look beyond the incident.
“What do you think happened here?”, “When do you think the problem between you first arose?”
