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GIVING POLITE EXPLANATIONS

  •  English    11     Public
    Turning down bookings, giving polite explanations, suggesting alternatives.
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  • I'm looking for a room for 2 for today. (full)
    I'm sorry. The hotel's full today.
  •  15
  • I'd like to reserve a table for next Tuesday. (closed Tue)
    Unfortunately, we're closed on Tuesdays.
  •  15
  • I would like to reserve a table for Sunday. Could you squeeze us up?
    I'm afraid we're fully booked this weekend. ma'am.
  •  15
  • I need a double room for the 25th of August. (no double rooms)
    I'm afraid there are no double rooms left for that date, but I can offer you a suite. sir.
  •  15
  • Do you have a table for 5 for tonight? (anything left)
    I'm sorry, we don't have anything left for tonight, ma'am.
  •  15
  • I'd like a room with a bath tub and a shower, please. (only shower)
    I'm afraid there's only a shower, sir.
  •  15
  • I'd like to reserve a table for 10 for Friday evening. (no room)
    I'm sorry but there's no room for another 10 people.
  •  15
  • Could I speak to Mr Hilton in room 435, please? (no answer)
    I'm afraid there is no answer from room 435.
  •  15
  • Could I reserve a parking space for my stay, please? (no parking spaces available)
    Unfortunately, there are no parking spaces available for those dates, sir.
  •  15
  • I'd like a family room for January, 8th. (closed/refurbishment)
    I'm sorry, but unfortunately, the hotel is closed taht week for refurbishment./we close the hotel that week for refurbishment.
  •  15
  • I'd like to make a reservation: a table with a view of the sea for 2, please. (all reserved)
    I'm afraid all the tables with a view of the sea are reserved, ma'am.
  •  15