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GIVING POLITE EXPLANATIONS
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I'd like to make a reservation: a table with a view of the sea for 2, please. (all reserved)
I'm afraid all the tables with a view of the sea are reserved, ma'am.
I'd like a family room for January, 8th. (closed/refurbishment)
I'm sorry, but unfortunately, the hotel is closed taht week for refurbishment./we close the hotel that week for refurbishment.
Could I reserve a parking space for my stay, please? (no parking spaces available)
Unfortunately, there are no parking spaces available for those dates, sir.
Could I speak to Mr Hilton in room 435, please? (no answer)
I'm afraid there is no answer from room 435.
I'd like to reserve a table for 10 for Friday evening. (no room)
I'm sorry but there's no room for another 10 people.
I'd like a room with a bath tub and a shower, please. (only shower)
I'm afraid there's only a shower, sir.
Do you have a table for 5 for tonight? (anything left)
I'm sorry, we don't have anything left for tonight, ma'am.
I need a double room for the 25th of August. (no double rooms)
I'm afraid there are no double rooms left for that date, but I can offer you a suite. sir.
I would like to reserve a table for Sunday. Could you squeeze us up?
I'm afraid we're fully booked this weekend. ma'am.
I'd like to reserve a table for next Tuesday. (closed Tue)
Unfortunately, we're closed on Tuesdays.
I'm looking for a room for 2 for today. (full)
I'm sorry. The hotel's full today.
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