Share Workplace Communication
Save to Folder
what is the transmitting of information between one person to another person or group.
workplace safety
workplace unsafety
workplace communication
Which one of these is NOT a method to communicate
email
mindreading
text
True/False: effective communication is NOT important to companies
false
true
True/False: when employees feel that good and open communication exists at work, they have a higher level of job satisfaction, less absenteeism, and lower turnover
false
true
Communication is a _________ skill
learned
useless
silly
Being a __________ listener is considered a key component of effective communication
good
loud
talkative
True/False: If you are not listening properly then you can miss important information
true
false
What is giving your full attention to the speaker, using all sense to listen, and showing the speaker you are listening
recessive listening
active listening
lazy listening
What percent of the way we communicate is non-verbal
60
40
80
What involves checking with the speaker on what he or she meant and resolving any confusion
clarification
conservation
calcification
What is NOT a way to clarify what the speaker is saying
asking questions
summarizing
humming
True/False: when communicating we want to keep our messages clear, direct, and concise
false
true
What are specific items that can distort, destroy, or prevent communication in the workplace
communication barriers
communication misunderstandings
communication battles
True/False: physical, cultural, linguistic and/or interpersonal are NOT forms of potential communication barriers
true
false
What is the most common type of communication barrier at work
attitude
emotions
language
True/False: when we have control of our emotions we have less controls of sending clear messages
false
true
