Share RM C1 2D Managing conversations
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When do you prefer to h_____ a c_____ c______ rather than a serious conversation?
have a chit chat
Have you ever been in a situation where you wanted to say something but ended up c_________ u___?
clamming up
Do you enjoy t___________ s_______ with colleagues outside of work, or do you prefer to separate your work life from your personal life? Why?
talking shop
Have you ever been in a meeting or conversation where someone w_______ o_______ o____ a t_________? How do you feel when discussions drift off-topic?
went off on a tangent
Is there a topic you find yourself g_______ o____ a_______ too much when talking to friends or family? How do they react?
going on about
When was the last time you h_______ h_______-t___-h______ with one of your students? Do you find these deep conversations helpful?
had heart-to-heart
Is there a difficult topic you've been hesitant to b__________ with someone? How do you approach sensitive discussions?
broach
How important is b__________ in your friendships? Do you think some people can take b________ too far?
banter
Have you ever had someone constantly b________ i____ during your conversations? How do you handle interruptions in a discussion?
butting in
Do you feel frustrated when people don't understand you the first time and made you r__________ your point?
reiterate
Who do you like to c_______ w_______ before making a big decision? How do their opinions influence your choices?
confer with
Have you ever had to t_______ o____ a difficult issue with someone? How do you handle disagreements in a productive way?
thrash out
