RM C1 2D Managing conversations

Help

When do you prefer to h_____ a c_____ c______ rather than a serious conversation?

have a chit chat

Have you ever been in a situation where you wanted to say something but ended up c_________ u___?

clamming up

Do you enjoy t___________ s_______ with colleagues outside of work, or do you prefer to separate your work life from your personal life? Why?

talking shop

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